





TESTIMONIALS
CUSTOMER REVIEWS








OUR TEAM

Bringing over a decade of leadership experience from both high-growth startups, a fortune 500 company, and the military into every flooring project we take on. My focus is simple: provide high-quality flooring, clear communication, and a smooth customer experience from start to finish.
As a veteran-owned business, we value integrity, precision, and reliability. Whether you’re updating one room or transforming your entire home, my goal is to make the process easy, efficient, and stress-free while delivering floors you’ll love for years to come.

Kristie brings years of customer service, operations, and team coordination experience to Floor Coverings International of Fresno. With a background in the military, she developed a strong foundation in discipline, communication, leadership, and attention to detail that she now brings to every customer interaction and project.
Kristie is passionate about creating a smooth, stress-free experience for customers and takes pride in keeping projects organized and on track from the first appointment to final installation.

Meet Waylon, our Chief Quality Control Officer and full-time morale booster at Floor Coverings International of Fresno. Waylon takes his job seriously — inspecting every floor for comfort, durability, and nap-worthiness. When he’s not greeting customers or supervising installations, you can usually find him testing carpet softness, keeping the team on schedule, and accepting payment in treats and belly rubs. His standards are simple: if he wouldn’t lay on it, we won’t install it.
FAQS
Our flooring project estimates encompass both materials and installation costs. This way, we can guarantee that your estimate includes a manufacturer-approved installation process that safeguards your warranty.
While exploring options for new flooring, you may encounter multiple project estimates from different providers. Even if you decide not to choose our flooring contractors, we want to support the success of your project. Here are three approaches to comparing estimates:
The 10% Rule: If the lowest estimate is more than 10% cheaper than the highest estimate, corners are probably being cut on the lower one. Generally, the discrepancy between each quote should not exceed 10%.
Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that no conflicts arise in the event of a warranty claim.
Online Reviews: Does the flooring company respond to customer feedback online? If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars may raise concerns.
The entire procedure typically lasts around 90 minutes and equips you with all the necessary information to select the ideal partner for your flooring installation project. This comprehensive process covers aspects such as product selection and provides an estimate of the timeline for your project.
*This estimate may vary based on project location or for commercial-grade installations.
Our exclusive consultations simplify the flooring selection and installation process through four straightforward steps. Here’s what you can anticipate when you arrange a complimentary in-home meeting with one of our Design Associates:
Personal Consultation: Each appointment is assigned to a dedicated flooring professional who will be with you from start to finish, ensuring personalized attention throughout.
In-Home Shopping: Our Mobile Flooring Showroom® will arrive at your doorstep, showcasing over 3,000 product options. This allows you to visualize how each flooring option will complement your space’s lighting, decor, and style.
Budget-Conscious Proposals: Once your Design Associate understands your objectives and budget, they will provide you with multiple proposal options that strike the perfect balance between price, product quality, and installation.
Fast Quotes: During your consultation, our Design Associate will promptly deliver complete proposal options for your flooring project on the same day.* Please note that larger projects may require up to 48 hours to deliver a complete proposal, and commercial project estimates will vary.
*Please note that larger projects may take up to 48 hours to receive a comprehensive proposal. Commercial project estimates may vary.
Absolutely! Floor Coverings International® provides a range of financing options to fit your budget, subject to approved credit. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.
