Effective Date: May 12, 2026
Acceptance of Terms
By accessing or using the website at fcifresno.com, submitting a form, or otherwise communicating with Floor Coverings International Fresno ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use our website or services.
Description of Services
Floor Coverings International Fresno provides residential and commercial flooring sales, installation, and related services in the Fresno and Clovis, California area. Services include consultations, estimates, product selection, installation, and project management.
Eligibility
You must be at least 18 years of age to use our website, submit forms, or use our SMS service. By using our services, you represent that you are 18 years of age or older and have the legal capacity to enter into a binding agreement.
SMS Program Terms
By providing your phone number and opting in through our website or forms, you agree to receive SMS messages from Floor Coverings International Fresno. The following terms apply to our SMS program:
Program Description: We send SMS messages related to your flooring inquiry, including qualification questions, appointment scheduling, confirmations, reminders, and project updates. With separate consent, you may also receive marketing and promotional messages.
Message Frequency: Message frequency varies based on your engagement with us and the status of your project.
Carrier Charges: Message and data rates may apply, depending on your mobile carrier and plan. You are responsible for any charges from your carrier.
Opt-Out: You can cancel the SMS service at any time by replying STOP to any text message. After you send STOP, you will receive a confirmation message and we will stop sending texts. To rejoin, sign up again on our website or reply START.
Help: If at any time you forget what keywords are supported, reply HELP for instructions. You can also contact us using the information at the bottom of this page.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Age Restriction: You must be 18 years of age or older to use this SMS service.
Supported Carriers: Our SMS program is available on major U.S. mobile carriers. T-Mobile is not liable for delayed or undelivered messages.
Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, and protect your information, including how mobile information is handled.
User Conduct
When using our website or services, you agree not to:
• Use the services for any unlawful purpose or in violation of any applicable law
• Submit false, misleading, or fraudulent information
• Interfere with or disrupt the website or services
• Attempt to gain unauthorized access to any portion of the website or to any related systems
• Use any automated means to access the website or collect information from it
Intellectual Property
The content on our website, including text, graphics, logos, images, and software, is owned by or licensed to Floor Coverings International Fresno and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
Estimates and Pricing
Any estimates provided are based on information you supply and an in-person evaluation. Final pricing may vary based on site conditions, material availability, and scope changes. Estimates are valid for the period stated on the estimate document. All work is subject to a signed agreement before commencement.
Disclaimers
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by law, Floor Coverings International Fresno and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or services. Our total liability for any claim arising from these Terms or the website shall not exceed one hundred dollars ($100).
Indemnification
You agree to indemnify and hold harmless Floor Coverings International Fresno and its affiliates, officers, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising from your use of the website or services, your violation of these Terms, or your violation of any rights of another party.
Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the website shall be resolved in the state or federal courts located in Fresno County, California.
Changes to These Terms
We may update these Terms from time to time. The Effective Date at the top of this page reflects the most recent revision. Your continued use of the website or services after changes are posted constitutes your acceptance of the updated Terms.
Termination
We reserve the right to suspend or terminate your access to the website or services at any time, with or without notice, for any reason, including violation of these Terms.
Contact Us
If you have questions about these Terms of Service, contact us at:
Floor Coverings International Fresno
402 W. Bedford Ave, Suite 107
Fresno, CA 93711
Phone: 559-314-1995
