Terms of Service

Effective Date: May 12, 2026

Acceptance of Terms

By accessing or using the website at fcifresno.com, submitting a form, or otherwise communicating with Floor Coverings International of Fresno ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use our website or services.

Description of Services

Floor Coverings International of Fresno provides residential and commercial flooring sales, installation, and related services in the Fresno and Clovis, California area. Services include consultations, estimates, product selection, installation, and project management.

Eligibility

You must be at least 18 years of age to use our website, submit forms, or use our SMS service. By using our services, you represent that you are 18 years of age or older and have the legal capacity to enter into a binding agreement.

SMS Program Terms

Floor Coverings International of Fresno provides residential and commercial flooring sales, installation, and related services in the Fresno and Clovis area. When you opt in to our SMS service, you will receive messages related to your flooring inquiry, including qualification questions, appointment scheduling, confirmations, reminders, and project updates.

You can cancel the SMS service at any time. Just text "STOP" to 559-314-1995 or to the phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 559-314-1995.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your engagement with us. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy: https://fcifresno.com/privacy-policy

Age Restriction: You must be 18 years of age or older to use this SMS service.

Supported Carriers: Our SMS program is available on major U.S. mobile carriers.

Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, and protect your information, including how mobile information is handled.

User Conduct

When using our website or services, you agree not to:

        Use the services for any unlawful purpose or in violation of any applicable law

        Submit false, misleading, or fraudulent information

        Interfere with or disrupt the website or services

        Attempt to gain unauthorized access to any portion of the website or to any related systems

        Use any automated means to access the website or collect information from it

Intellectual Property

The content on our website, including text, graphics, logos, images, and software, is owned by or licensed to Floor Coverings International of Fresno and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

Estimates and Pricing

Any estimates provided are based on information you supply and an in-person evaluation. Final pricing may vary based on site conditions, material availability, and scope changes. Estimates are valid for the period stated on the estimate document. All work is subject to a signed agreement before commencement.

Disclaimers

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Floor Coverings International of Fresno and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or services. Our total liability for any claim arising from these Terms or the website shall not exceed one hundred dollars ($100).

Indemnification

You agree to indemnify and hold harmless Floor Coverings International of Fresno and its affiliates, officers, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising from your use of the website or services, your violation of these Terms, or your violation of any rights of another party.

Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the website shall be resolved in the state or federal courts located in Fresno County, California.

Changes to These Terms

We may update these Terms from time to time. The Effective Date at the top of this page reflects the most recent revision. Your continued use of the website or services after changes are posted constitutes your acceptance of the updated Terms.

Termination

We reserve the right to suspend or terminate your access to the website or services at any time, with or without notice, for any reason, including violation of these Terms.

Contact Us

If you have questions about these Terms of Service, contact us at:

Floor Coverings International of Fresno

402 W. Bedford Ave, Suite 107

Fresno, CA 93711

Phone: 559-314-1995

Website: https://fcifresno.com